Hi Tony, we apologize for any confusion with your recent purchase. We understand your frustration and want to assure you that we value your satisfaction. Upon checking, we found that the listing you ordered was for a used item, which is why it was priced cheaper than new. However, as we discussed over the phone, we are more than happy to offer you a refund for the item, minus the postage cost. We appreciate your understanding and hope to have the opportunity to assist you better in the future.

Regards,
Matthew Jones